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Customer Feedback
Frequently Asked Questions
What types of wigs do you offer?
We offer a variety of wigs, including synthetic, human hair, and lace front wigs, available in various styles, lengths, and colors to suit your needs.
How should I care for my wig?
To maintain your wig, wash it with wig-friendly products, store it on a wig stand, and avoid excessive heat. Detailed care instructions are included with each purchase
What is your return/exchange policy?
No Returns or Refunds Policy
Luxe Hair Boutique PDX
Due to the nature of our products and for hygienic reasons, all sales are final. We do not accept returns, exchanges, or offer refunds.
We take great pride in providing high-quality 100% virgin human hair wigs. Each unit is carefully inspected before shipping to ensure it meets our luxury standards.
Please Note:
All wigs are considered intimate items and cannot be returned or resold once opened or worn.
Be sure to read all product descriptions carefully before purchasing.
If you have any questions about texture, color, length, or cap size, please contact us prior to placing your order — we’re happy to help you choose the perfect wig!
Damaged or Incorrect Orders
In the rare event that your item arrives damaged or incorrect, please email us within 48 hours of delivery at LUXEHAIRBOUTIQUEPDX@GMAIL.COM with your order number and clear photos of the issue. We’ll work with you to resolve it quickly.
Thank you for shopping with Luxe Hair Boutique PDX — where beauty meets luxury.
Can I style my wig with heat tools?
Yes, but only if your wig is made from heat-resistant synthetic fibers or human hair. Always check the product details before using heat styling tools.